National Claim Centre is a trading style of Chase Monro Claims Ltd. Chase Monro Claims is registered in England and Wales. Registered number: 08314551. Registered office: 5 Glenn Building South 10 A Moor Lane, Crosby, Liverpool, England, L23 2UN. Chase Monro Claims Ltd is a claims management company authorised and regulated by the Financial Conduct Authority for regulated claims management activities. Firm Reference Number: 831404.
Chase Monro Claims Ltd is registered with the Information Commissioner's Office (ICO), registration number ZA446621.
You can claim for free without using a claims management company by contacting your lender directly. If your complaint isn't successful, you can refer it to the Financial Ombudsman Service for free.
For more information on the FCA's car finance investigation, visit the FCA website.
National Claim Centre does not charge customers for its free eligibility check service.
In successful cases, Chase Monro Claims Ltd charges fees of 18% to 36% (including VAT). A success fee will be deducted from each successful claim. You can cancel Chase's engagement free of charge within 14 days. After that, Chase may charge £100 per hour including VAT for reasonable work completed up to cancellation, plus applicable disbursements, capped at the amount otherwise payable if the contract continued and full compensation was received. After a compensation offer, or rejection of a qualifying FOS-guideline offer, an equivalent service fee may apply.
Chase Monro Claims may refer your claim to a firm of solicitors. If we do we will receive a referral fee from the solicitors for doing so. In successful cases, your solicitor will charge a success fee of 18% to 36% including VAT. This success fee will be deducted from each successful claim. If a solicitor acts for you, that solicitor's separate engagement terms, cancellation rights and charges apply; Chase's £100 hourly rate does not apply to solicitor work.
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