Bought a car on finance?

No documents to hand? No Problem!
Use our tool to help identify car finance agreements going back to 2007. You may be eligible for compensation for mis-sold car finance.

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By clicking "Next" you acknowledge that you have read the information below, which sets out important information for your consideration, and consent to National Claim Centre processing your data in accordance with its Privacy Policy.

We locate your finance agreements
Experienced legal representation
No win, no fee** - see link for further information
If your claim succeeds, a fee of 18%–36% including VAT may apply depending on the amount of redress recovered. Charges may also apply if you cancel after the 14-day cooling-off period. You can complain directly to your lender and use the FCA/FOS process yourself free of charge without using a claims management company or law firm.

Sign to confirm and submit your check

You may be among the millions impacted. Draw your signature below to continue once you've read the text under the signature box.

Draw your signature below

Before submitting your claim, it is important that you review and agree to our Terms of Business. This document outlines the scope of our services, your rights, and the responsibilities of both parties during the claims process. By signing below, you confirm that you have read, understood, and agreed to these terms. If you have any questions or need clarification regarding our Terms of Business, please contact us at [email protected] before proceeding.

Chase Monro Claims may refer your claim to Elmwood Law if we believe it is in your best interests to do so. You will be informed within 48 hours of signing if you are being represented by either Chase Monro Claims or Elmwood Law. By signing here you also agree to the terms of our partner solicitor, Elmwood Law Terms Of Business.

By signing this form I confirm that I have read and agree to our Terms and Conditions, Privacy Policy and cancellation information, and that:

I believe I may have had a UK vehicle finance agreement since 6 April 2007.
To the best of my knowledge, I was not made aware of commissions or relevant broker/lender arrangements.
I have not instructed another professional representative to pursue my claim.
I understand that I have the right to pursue my claims with the lender directly, through the Financial Ombudsman Service or any FCA consumer redress scheme.
I understand this check will not affect my credit score.

You normally have 14 days to cancel from the date you agree the applicable engagement terms. If your claim is referred to Elmwood Law or another solicitor, that solicitor's own client care pack, terms and cancellation rights will apply. Read our cancellations and complaints information.

Our service is provided on a no win, no fee basis. You can also complain directly to your lender, the Financial Ombudsman Service or any FCA consumer redress scheme without using a representative.

Your information is safe and confidential.

We locate your finance agreements for you

No registration number or paperwork? National Claim Centre can help identify car finance agreements that may be relevant to a potential claim.

Car finance mis-selling

The FCA established a motor finance compensation scheme in March 2026. The scheme is currently subject to legal challenge and parts of the process are suspended. Lenders do not currently have to calculate or pay scheme compensation while the legal process remains unresolved.

Authorised & regulated

National Claim Centre is a trading style of Chase Monro Claims Ltd. Chase Monro Claims Ltd is authorised and regulated by the Financial Conduct Authority for regulated claims management activities. Firm Reference Number: 831404.

Important Information

Your Options

You do not need to use a claims management company or law firm to make a claim. You can complain directly to your finance company for free, refer an unresolved complaint to the Financial Ombudsman Service, or use any FCA redress scheme for which you are eligible.

No Win, No Fee**

If your claim succeeds, a fee of 18%–36% including VAT may apply depending on the amount of redress recovered. Charges may also apply if you cancel after the 14-day cooling-off period. You can complain directly to your lender and use the FCA/FOS process yourself free of charge without using a claims management company or law firm.

Chase Monro Claims may refer your claim to a firm of solicitors, including Elmwood Law, if it is appropriate to do so. If a solicitor handles your case, their own engagement terms, cancellation rights and fee arrangements will apply. You should read any client care pack or terms carefully before signing.

You normally have a 14-day cooling-off period after signing relevant engagement terms. If you cancel after that period, or do not comply with the terms you agree, Chase Monro Claims Ltd may charge £100 including VAT plus disbursements. If your claim is referred to Elmwood Law, solicitor charges may be calculated using hourly rates in line with the SRA guideline hourly rates.

If we refer your claim to a solicitor firm, including Elmwood Law, Chase Monro Claims may receive a referral fee. This does not affect the amount you pay for legal services. You are under no obligation to instruct a partner law firm and are free to choose an alternative legal services provider.

Frequently Asked Questions

What is a car finance claim?

A car finance claim is a complaint about the way a finance agreement was sold or arranged. This can include undisclosed commission or unfair sales practices, depending on your agreement and circumstances.

What's the average payout?

The FCA has estimated average redress of approximately £829 per eligible agreement. Eligibility and actual redress will depend on the individual agreement and no compensation is guaranteed.

Can I claim for more than one vehicle?

You may be able to check multiple car finance agreements if they fall within the relevant dates and meet the eligibility criteria.

What if I don't have my paperwork anymore?

You can still start a check. The information you provide may help identify agreements even if you do not have registration numbers or documents to hand.

Is my agreement eligible?

Eligibility will depend on the circumstances of your individual finance agreement. The FCA scheme covers certain discretionary commission arrangements, qualifying high-commission arrangements and certain contractual ties between lenders and brokers, subject to the scheme rules and applicable exceptions. Not every agreement involving commission will qualify for compensation.

Can I submit a claim myself without using a firm?

Yes. You can complain directly to your lender for free and may be able to refer your complaint to the Financial Ombudsman Service or use an FCA redress scheme.

Which lenders can I claim against?

Many motor finance lenders may be in scope depending on the FCA scheme and your agreement. We will review the information you provide and contact you if more details are needed.

Who are National Claim Centre?

National Claim Centre is a trading style of Chase Monro Claims Ltd, an FCA-authorised claims management company for regulated claims management activities.

How long will my claim take?

Timescales vary depending on the lender, available evidence, redress scheme rules and whether legal representation is required.

Why start your claim as soon as possible?

Starting now can help preserve details while they are available and allow your eligibility to be reviewed ahead of any applicable scheme deadlines or lender response windows.